The customer will be responsible for return shipping costs. We advise the use of an insured service as we cannot be held responsible for goods lost in transit. Once goods are received back we will send a notification of their safe receipt. Refunds will be issued to the original credit card as soon as possible but no later than 14 days.
To return an item, please email firstname.lastname@example.org with your order number, the items you will be returning and reason for the return.